Rates

To make it easier for entrepreneurs to budget in the assistance they need, we have several pricing options available, however all new clients start with a pre-paid package of their choice. After the pre-paid package is complete (hours do roll over month to month), you then move into a pay-as-you-go relationship (billed at $40 per hour) or you can continue to purchase pre-paid packages to get a better rate (all pre paid blocks are discounted according to the number of hours).  You can purchase pre-paid packages right here on our website.  Pay-as-you-go means that we will track our time, to the minute, for each billing period (1-15th and 16-30th) and we will invoice you based on the time used.  We do have recurring blocks available at deeper discounts, these hours do not roll from month to month though, and any hours that are used over the pre paid amount are billed at regular PAYG rates (currently $40 per hour).

 

 

To make tracking project cost simpler, we charge one rate for all services that we provide, whether we are doing administrative, web design, social media or any other task.  If you check out our services page you can can see approximate time for most task items.  For those who just need occasional assistance with some technical tasks we have put together packages for the most frequently requested tasks to make it easier to budget out what you need help with. From adding an opt in box on your site, adding products in your shopping cart program, setting up sales pages and full websites.  Please visit our Projects page for a list of packaged services.

 

Please note that all time spent on your project is billable, this includes: phone calls, e-mail correspondence, implementation, project management, organization or any other activity that needs done to ensure your task is completed to your satisfaction.  Also, any expenses incurred will also be billable to your account, including: WordPress templates, stock photography, hosting charges, etc. If we have to incur a cost to perform your work, we will bill it to your account. All expenses will be approved by you before purchase.

 

All invoices must be paid upon receipt. Due to the fact that we are remaining lenient in how we bill (some outsourcing companies require a credit card on file and will just run it every two weeks), we do require prompt payment in order to maintain cash flow and to pay our team members promptly.

 

Normal business hours are Monday thru Friday 10:00 am – 6:00 pm and Saturday from 10:00 am – 2:00 pm, EST.  We are closed on Sunday and most major US Holidays.

 

To make correspondence easier between you and our team, as well as allowing you (our client) to view all open tasks and the time spent) we are using Intervals Project Management system for tracking all open jobs & time, you can submit a new task or check the status on an existing task by logging into the system with your username & password.  You can also send in tasks to the system via email, just send them to tasks@yourgreenva.com or submit a task on the Work With Us page – be sure that you provide as much detail as possible when submitting a task, that way your job is completed accurately without delay.  Also, make sure to submit one task per email.

 

Jobs submitted using our project management system are acknowledged within 12 hours and most single tasks can be completed in 24 to 48 hours, during normal business hours.  Please make sure when submitting multiple tasks that you prioritize them so we can ensure that your highest priority tasks are completed first.  All work that is considered URGENT (meaning it needs completed within 24 hours) will incur a $37 rush fee in addition to regular fees.